I'm running Mac Os X Lion 10.7 and this happened to me.
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Their contact information can be found at the following link: available on the forums Monday through Friday from 11AM to 8PM Pacific Time and i had to restart the client the first time to restart the download it started back up at 29% where it was went to dinner and got to about 41% came back dropped again so now its just stuck at 0% updating blizzard launcher and its been like this for at least 20 minutes i tried the support from with no avail can anyone help?
I was playing fine and have good internet connection, after this new patch was installed, my launcher is stuck at 0% and hasn't moved in 10min.
To clarify I have not yet downloaded nor installed the new patch, all my problems have stemmed from the launcher itself.
I got home and Diablo3 wasn't working as usual, so as usual I start re-installing it.
this would most likely financially compensate blizzard for any threat or actual profit loss caused by piracy or any other factor. Try restarting into Safe Mode with Networking and run the Launcher there, and see if the update applies: If that doesn't help, remove the following folder:[WINDOWS XP]C:\Documents and Settings\All Users\Application Data\Battle.net[WINDOWS VISTA/7]C:\Program Data\Once here, right click on the Agent folder and select Rename. Temp to ensure that it is not recognised by the game the next time it launches.i have vista and went to my computer(the file) and then typed in (C:\Program Data\Battle.net)then scrolled down to (diablo 3) file opened it click setup and then (diablo3_enus) and then click (Diablo III Setup) and it will update and open up like it should,,,now only loads for a few seconds......its telling me i cant play at this time,,,,,, what a crock of s#!